Returns & Exchanges
At Pine Street Clinic, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you may return them within 30 days of delivery in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original state.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing